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PRIVACY POLICY

Last updated: June 2022

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Coachingly may collect and use Users personal information for the following purposes:

  • To improve customer service information that you provide helps us respond to your customer service requests and support needs more efficiently
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site we may use feedback you provide to improve our products and services.
  • To process payments, we may use the information Users provide about themselves when placing an order only to provide service to that order.
  • We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature to send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Coachingly has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

3. Content

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

GDPR Compliance Information:

GDPR (EU General Data Protection Regulation)

We here at Coachingly are meeting the new requirements for how we process EU personal data. We embrace these changes, and our policy updates and reflect the transparency that this new law requires.

Coachingly is GDPR compliant so that our clients can use shared marketing services automation with ease.

At Coachingly we take data confidentiality seriously and meet data privacy regulations, and support organizations that uses shared marketing services while meeting data privacy requirements across the globe.

This privacy policy notice is for this website: Coachingly.com, and Coachinglyjv.com, and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy, you may wish to cease viewing / using this website.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Coachingly’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Coachingly may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it’s not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.
  • For more information, please contact your local data protection authority in the European Economic Area (EEA).

Retention of Data

Coachingly will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Coachingly will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Coachingly will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data
Disclosure for Law Enforcement

Under certain circumstances, Coachingly may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Coachingly may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Coachingly
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Personal Information

We may collect personal data from Users in a variety of forms, including, but not limited to, when: –

  • Users visit our site
  • Register on the site
  • Place an order
  • Subscribe to the newsletter
  • Fill out a form, and;
  • In connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, name, email address, mailing address, credit card information. However they may visit our Site anonymously. We will collect personal data from Users only if they willingly submit information to us.

Users can always decline to provide personal information, except that it may stop them from engaging in certain Site related activities.

Non-personal information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal information may include

  • The type of computer and
  • Technical information about users means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.
How we use the information gathered:

Coachingly may collect and use user’s personal info for the following purposes:

  • Information provided helps us respond to your customer service requests and support needs more efficiently. It also helps us to personalize user experience.
  • We may use information collectively to understand how our users as a group use the services and resources provided on our Site.
  • We may use feedbacks provided to improve our products and services.
  • We may use the information Users provide about themselves while placing any order only to provide service to that order.
  • We do not share this information with third parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature to send Users information they agreed to receive about topics that would be of interest to them.
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Opt-Out

Any individual has the right to opt-out of email communication from us at any point of time without any prior information. Each email sent by Coachingly contains a link that allows the individual to permanently opt-out of getting emails from us. Additionally, the email management allows the individual to manage the type of communication they receive from Coachingly via subscription management.

If you want your data to be removed permanently from our system, you can contact us by emailing us at support@Coachingly.com along with ticket to provide us with your EU citizenship proof to get your info deleted permanently.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Coachingly uses the collected data for various purposes:

  • To provide and maintain our Service to you. (i.e.. Products purchased).
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service
  • To detect, prevent and address technical issues.

To provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information.

Behavioural Remarketing

Coachingly uses remarketing services to advertise on third party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our website, products, and services.

Facebook

This website uses Facebook remarketing services, as provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Google

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry or complete a checkout. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our websites. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Do Not Track

b. Changes to terms

“Do not track” refers to a feature that is aimed at limiting targeting and tracking of web browsing behaviour by various web services. Coachingly does not make use of anything like this.

Tracking may be disabled by any user through the use of their browser’s built-in cookie handling mechanism. Cookies are typically stored on your computer or device when a website is visited and may contain information such as site preferences or login status.

This cookie is used to help determine use of the site. The cookie itself does not contain any personally identifiable information.

Your acceptance of these terms

By using this Site, you indicate your acceptance to these policies. If you do not agree, please do not use our Site. Your continued use of the Site following the posting of changes to these policies will be considered as your acceptance of those changes.

Information collected from this website

When you visit a website of Coachingly , we may collect the following information from you: domain name, your name, information you volunteer such as email addresses. We may also collect statistical data, such as the date and times of visits as well as the number and pages viewed by each visitor, which is utilized to evaluate the performance and usefulness of our website.

Email usage

While we take care that the personal information you give us on our websites is protected, the Internet is not a secure environment. If you send us information, including your email address, it is sent at your own risk. Our websites do not capture email addresses without your permission. If, however, you provide your email address to us, it may be used by Coachingly to send you information relating to our and related products and services. If we send you an email which you do not wish to receive in the future, please use the unsubscribe link or follow the unsubscribe instructions at the bottom of that email or notify us and your email address will be removed from our system.

Private information security

Coachingly takes all reasonable security measures to protect personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. For your safety and protection, your credit card information is not stored on our servers. Our payment provider PayPal keeps this information encrypted and secure on your behalf. We do not, however, accept any responsibility for the unauthorized access of personal information held by Coachingly.com.

You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to the privacy standards of Coachingly and we are not responsible for their privacy practices or the content of such other websites. You should contact those websites directly to ascertain their privacy standards, policies and procedures.

3rd party disclosure

Personal details, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

The payment processors we work with are:

PayPal, JVZoo, Credit Card Processors
We are in full adherence to the PayPal acceptable use policy.

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full You can view the JVZoo privacy policy here: https://www.jvzoo.com/privacy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. See ‘last updated date’ at the top of the page for the latest changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: support@Coachingly.com